Non-technical tools: these are tools that anyone can use to quickly build a chatbot. These can be used to create simple chatbots or prototypes to quickly learn whether chatbots are a good fit for your application. You will likely not be able to handle complex integrations with your website, and your bot will not behave intelligently. Nevertheless, these tools are very useful even for those that are able to code. An example of a popular tool in this category is Chatfuel
Based on my responses, Wysa built me a “toolkit” with a variety of exercises “for better focus if I’m overwhelmed, to manage conflict, and to relax.” Some of these exercises are based around the practice of mindful meditation, which is an Eastern-influenced and evidence-based approach to managing a variety of psychological issues, especially stress and anxiety. I was also excited to see some yoga poses in my toolkit!
Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
Cons: Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired?