Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience. Chatfuel main focus is making it easy for everyone to use chatbots on Facebook messenger. Our chatbots are made to strengthen the connection between you and your audience. Your audience can be readers, customers or fans. Chatfuel chatbots require no programming therefore enabling users add or edit content on the platform. Chatfuel starts to work when a user sets up conversational rules in their dashboards. The user’s bot then recognizes similar phrases from the user’s conversation then the bot understand…
Chatbots utilize natural language processing (NLP) and speech recognition to understand written and spoken requests; businesses can leverage this technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form. With the use of machine learning and deep learning, chatbots can grow intelligently and understand a wider vocabulary and colloquial language, as well as provide more precise and correct responses to requests.
Hmmm…interesting list. I however was thinking that you may want to include Engati as well. Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement, conversational commerce, and customer service and fulfillments.
Pros: The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates!
But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. For instance, if a customer asks a unique yet pressing question that you didn’t account for when designing your chatbot’s logic, there’s no way it can answer their question, which hangs your customer out to dry and ultimately leaves them dissatisfied with your customer service.
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
Flow XO enables you to build bots for Telegram, Slack, and Facebook Messenger. With the help of Flow XO, you can build bots in a straightforward manner by using a logical flow. Third party integrations form a core part of this chatbot platform. Users can build bots that integrate with other services like Google Drive, Twitter, Salesforce, and more. Its built-in hosting and management makes it one of the best AI chatbot platforms.
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This chatbot is one the best AI chatbots and it’s my favorite too. Evidently it is the current winner of Loebner Prize. The Loebner Prize is an annual competition in artificial intelligence that awards prizes to the chatterbot considered by the judges to be the most human-like. The format of the competition is that of a standard Turing test. You can talk with Mitsuku for hours without getting bored. It replies to your question in the most humane way and understands your mood with the language you’re using.