Cons: Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired?
Non-technical tools: these are tools that anyone can use to quickly build a chatbot. These can be used to create simple chatbots or prototypes to quickly learn whether chatbots are a good fit for your application. You will likely not be able to handle complex integrations with your website, and your bot will not behave intelligently. Nevertheless, these tools are very useful even for those that are able to code. An example of a popular tool in this category is Chatfuel
DB: The last app I looked at was Talkspace, which provides online therapy with a licensed health professional at a significantly reduced rate. Similar to Joyable, it uses a variety of activity-based tools to make improvements in a variety of areas such as happiness, compassion, balance, self-awareness, and productivity. Users can communicate with therapists by leaving text, audio, and video messages at any time.

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