Pros: Botengine is a chatbot created by Livechat and we began using this ,because it was introduced to our team by Livechat. I like the ease of integration ,and the fact the customer care team setup and integrated Botengine with our existing Livechat solution ,with no technical assistance from our in-house programmers. Overall ,Botengine has enabled our customer care team respond to just the most complex of questions , whilst letting Botengine deal with easy queries from our clients.
Chatbots utilize natural language processing (NLP) and speech recognition to understand written and spoken requests; businesses can leverage this technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form. With the use of machine learning and deep learning, chatbots can grow intelligently and understand a wider vocabulary and colloquial language, as well as provide more precise and correct responses to requests.

Overall: Botengine acts as our stand-in customer support agent on Sundays,which is a day when there are no human agents manning our Livechat ,either from the office or from home.Thus ,rather than have most website visitors simply opening a ticket ,they get attended to by our chatbot. And their issues get resolves and in cases when the issue is complex and can't be resolved by our chatbot,it guides the website visitor through the process of opening a ticket.


Reply is one of the best AI chatbot platforms. It is an enterprise level bot building and management platform. And it enables business to consumer communication at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.

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Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
Meredith Arthur is the founder of Beautiful Voyager, a mental health wellness website for perfectionists, people pleasers, and overthinkers. A lifelong sufferer of migraines, Meredith was diagnosed with generalized anxiety disorder by her neurologist in 2015. Since then, she has explored new stress-relief techniques while working to connect with others who experience physical pain as a result of anxiety. Listen to this podcast interview for a little more insight into that journey.

PAT RESEARCH is a B2B discovery platform which provides Best Practices, Buying Guides, Reviews, Ratings, Comparison, Research, Commentary, and Analysis for Enterprise Software and Services. We provide Best Practices, PAT Index™ enabled product reviews and user review comparisons to help IT decision makers such as CEO’s, CIO’s, Directors, and Executives to identify technologies, software, service and strategies.

Next-Generation Text-To-Speech Technology


Pros: Botengine eases the stress on our helpdesk team. Enabling our helpdesk staffs to focus on complex complaints from our customers ,while simple complaints like the address of our company ,email contact etc are taken care off by Botengine. Thereby eliminating the need to hire extra hands on the helpdesk team and saving us time and financial resource in the process.

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Verloop ------------------- Verloop is the world's smartest Hybrid(Bot+Human) Chatbot Builder Platform that helps businesses engage with their customers 24x7, 365 days a year. With its fast evolving set of automation tools, you can use Verloop to - Automate Customer Support on your website - Generate more leads on your landing pages - Qualify leads in real-time - Improve buyer experience by assisted buying experience Get started for free today and join 15,000+ businesses using Verloop. How do you differentiate? ---------------------------------------------- When compared to traditional bot builder platforms, Verloop's - State of the art Machine Learning models deliver higher impact and conversion - Language agnostic bot builder framework helps your converse in the language of your choice - FAQ Automation let's visitors ask commonly asked questions to bot and get answers super fast. - Live chat platform allows visitors to talk to your sales and support agents when needed.
Aivo powers your customer support with the help of AI bots. It helps you respond in real time with text or voice. You can optimize your resources and increase conversions. Aivo’s Agentbot understands the rules of each channel, and adapts automatically to respond. You can give your customers a personalized experience. It can integrate easily with third party integrations like Salesforce, Zendesk, WhatsApp, etc.

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Chatterbot Platform or Chatbot Software are computer program which are designed to simulate an intelligent conversation with one or more human users via auditory or textual methods, for engaging in conversation. Chatterbot are text based conversation agent which can interact with human users through some medium, such as an instant message service. The primary aim of such simulation has been to fool the user into thinking that the program's output has been produced by a human. Programs doing this are referred to as Artificial Conversational Entities, talk bots, chatterboxes, chatter robot, chatterbot, chatbot, or chat bot. Some of the chatterbots use natural language processing systems, and some others scan for keywords within the input and respond with a reply with the most matching keywords, or similar wording pattern, from a textual database. Chatterbots are often integrated into dialog systems for various practical applications such as offline help, personalised service, or information acquisition.

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