Actionable Science is a technology startup using Artificial Intelligence (AI) to deliver conversational helpdesk services. The company's Virtual People/digital agents use advanced NLP and machine intelligence to enable customers to have natural dialogues over messaging. The digital agents come ready to be implemented and are pre-trained with basic, entry-level skills for their functional roles. They can do everything you expect from an optimized service desk, including tracking tickets and seamlessly partnering with your human teams.
Imperson develops enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Their conversational bots provide authentic and engaging customer chat experiences. The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And the AI moderator helps achieve customer’s goals. Imperson provides an end-to-end bot solution.
Qualified is a live chat and conversational marketing platform that will alert your sales reps when qualified leads are on your website, and give them the tools to meet with them in real-time, including live chat, voice calls, and screen sharing. Qualified was created to help companies reduce the amount of time it takes for sales reps to engage with qualified leads. By providing real-time qualification and instant meetings, sales teams are able to generate more leads and more pipeline.
Verloop ------------------- Verloop is the world's smartest Hybrid(Bot+Human) Chatbot Builder Platform that helps businesses engage with their customers 24x7, 365 days a year. With its fast evolving set of automation tools, you can use Verloop to - Automate Customer Support on your website - Generate more leads on your landing pages - Qualify leads in real-time - Improve buyer experience by assisted buying experience Get started for free today and join 15,000+ businesses using Verloop. How do you differentiate? ---------------------------------------------- When compared to traditional bot builder platforms, Verloop's - State of the art Machine Learning models deliver higher impact and conversion - Language agnostic bot builder framework helps your converse in the language of your choice - FAQ Automation let's visitors ask commonly asked questions to bot and get answers super fast. - Live chat platform allows visitors to talk to your sales and support agents when needed.
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). Speech recognition and natural language understanding are some of the most challenging problems to solve in computer science, requiring sophisticated deep learning algorithms to be trained on massive amounts of data and infrastructure. Amazon Lex democratizes these deep learning technologies by putting the power of Amazon Alexa within reach of all developers. Harnessing these technologies, Amazon Lex enables you to define entirely new categories of products made possible through conversational interfaces. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. With Amazon Lex, you pay only for what you use. There are no upfront commitments or minimum fees.
Aivo powers your customer support with the help of AI bots. It helps you respond in real time with text or voice. You can optimize your resources and increase conversions. Aivo’s Agentbot understands the rules of each channel, and adapts automatically to respond. You can give your customers a personalized experience. It can integrate easily with third party integrations like Salesforce, Zendesk, WhatsApp, etc.
Meredith Arthur is the founder of Beautiful Voyager, a mental health wellness website for perfectionists, people pleasers, and overthinkers. A lifelong sufferer of migraines, Meredith was diagnosed with generalized anxiety disorder by her neurologist in 2015. Since then, she has explored new stress-relief techniques while working to connect with others who experience physical pain as a result of anxiety. Listen to this podcast interview for a little more insight into that journey.
ChatBot provides the best bot platform for designing, building and deploying conversational chat bots to talk to customers and to provide information to users. With support for one-click integration process with Facebook Messenger and a range of other services, you can run powerful and intelligent bots in no time. ChatBot allows using entities, creating conversational scenarios, and it leverages Natural Learning Processing and Machine Learning to develop a human-like experience for customers.
ManyChat helps you create Facebook Messenger bot easily for marketing, sales, and support. Their visual drag and drop bot builder helps you set up Facebook Messenger bot in a very short time. It provides you a set of tools to help you grow your Messenger audience. And it helps you broadcast your message effectively with Messenger. You can also automate your Messenger marketing.
As for the app’s “friendliness,” this is an area where Joyable really shines. The program itself feels very easy to navigate, yet polished in a way that puts very little pressure on the person using it. The app isn’t needy, nor are the coaches you check in with. It’s straightforward in a soothing way, and, to me, that’s the ideal kind of friendliness.
Cons: Initial onboarding is wonky and can use UX upgrades. It was difficult understanding how to get started until I watched several videos. I also had issues using this platform on Firefox to connect Facebook messenger. Currently, the workaround is to use Chrome to connect messenger and then you can continue working on Firefox. I don't like having to use a different browser to obtain functionality. The team promised this was a bug that will be ivnestigated
LiveWorld is a social customer experience company that improves the experiences of customers by conversations through different social networking sites like messaging apps, chatting or social media. It is a content marketing company that also includes software and other services. The employees of LiveWorld always try to improve the relationship better with the customers. The team members of LiveWorld like conversation specialist, software developers, business professionals, agents always work together to develop marketing strategies and to get a better customer support that continuously integrates the service teams. So, a great business can be made through better conversations or attractive dialogues…
Alfred AI aims to transform humans into super-humans by strengthening their abilities. It's able to process text and audio specialized in CX in three languages. Spanish, Portuguese and English in which slang and other natural ways of language can be used. By implementing an innovative Machine Learning it understands and answers in a very friendly manner. Alfred AI is not just a bot is also a virtual agent able to respond chats, mails, tweets. FB, Instagram, WhatsApp and a phone call. It integrates with CRMs (Oracle Rightnow, Salesforce, Avaya) and other virtual agents such as Alexa or Siri but not limited to. One of the main difference with competitors is the fact that it only charges whenever a correct answer confirmed by the user is given. If a user states that the answer was not useful or it never answers then it won be charged. Alfred AI is different, is a CX specialist with empathy as main characteristic together with a high level of understanding.
MS: I found that Joyable had a user-friendly interface and felt the Joyable app would be good for those who have mild depression and anxiety. The coach and the program do help you stay on track with self-improvement. You need to work with the coach after completing each module if you hope to get the most out of the program. That said, if you are dealing with moderate to severe depression and anxiety, this app will not be helpful.
DB: Next, I moved on to the options that are centered on real-life (versus artificial intelligence) support. Joyable is an online platform that supports users with a dedicated real-life coach and a two-month course in CBT. It was developed by a powerhouse team of experts and scientists in the field of therapy. It costs $99 per month, though users can opt for a free, seven-day trial.
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
Msg.ai is an artificial intelligence platform used in conversational commerce. Msg.ai enables messaging to be a medium for individual consumer engagement. This is achieved through msg.ai leveraging chatbots to provide VIP support, personal support and great experiences on demand for your customers. Msg.ai is powered by machine learning. This enables automated interaction in real time by our engine. Msg.ai through the machine learning triggers great experiences, contextual cards and nurtures relationship throughout the customer lifecycle. Msg.ai platform will elevate sensitive conversations to human agents therefore ensuring that the customer is not compromised. Our intent and tone classification feature is able…
ItsAlive provides tools that enable users to easily create Facebook chatbot in minutes without any previous coding experience and allows users to engage with their Facebook community with automated content. ItsAlive features the keyword detection. The keyword detection detects group of keywords that your users type and respond accordingly. The RSS feeds provided by ItsAlive automatically sends out a user’s updates. The user only needs to copy and paste their RSS feeds to create content. ItsAlive also features the variables feature that enables users deliver personalized content that is based on multiple quick answers. The user’s chatbot memorizes the multiple…