Customer Service Automation Platform DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers. The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems. This is the practical application of AI that delivers the concrete ROI you’ve been waiting for. Learn more at digitalgenius.com.
Pandorabots provides solutions for full turnkey chatbot development. This platform is one of the oldest and largest chatbot hosting services in the world. You can build and deploy on web, mobile, home hubs, and popular messaging platforms like KiK, Twitter, Telegram, Line, and Slack. Pandorabots implements and supports AIML open standards. It enables two way communication at scale.
Wit.ai is a platform that enables developers build applications that users can talk to or text to. Wit.ai uses an extensible natural language platform that empowers developers to build those applications. Wit.ai is able to learn human language and interaction and leverages the community. Wit.ai enables developers create text or voice based bots. Through Wit.ai, humans can now easily chat with bots on any messaging platform they prefer. Hands-free mobiles are now taking over the normal mobile phones and preferred mostly by humans. This is because humans can have the mobile experience while doing other activities such as cooking, working…
Semantic Machines solve conversational artificial intelligence. The conversational artificial intelligence interfaces by Semantic Machines will soon enable a natural communication between people and computers. Semantic Machines vision is paving way for conversational computing through development of fundamental artificial intelligence technology. Semantic Machines is currently developing language independent technology platform. The platform will enable computers collaborate, communicate, accomplish tasks and understand goals. Semantic Machines are developing the conversation engine. The conversation engine will extract semantic intent such as text or voice from a natural input. The engine then will spawn a self updating framework that will manage the content and end…
Reply is one of the best AI chatbot platforms. It is an enterprise level bot building and management platform. And it enables business to consumer communication at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.
Pros: Building a bot is really simple with their pre-made templates and a drag and drop flow diagram. We have been using Activechat to automate skills aka flows for different visitors (leads and vendors) and touchpoints through different growth tools (referral path to trigger skills). Broadcasting to 'tagged' subscribers is also straightforward. A real game changer.0
Right Click is a startup that introduced an A.I.-powered chatbot that creates websites. It asks general questions during the conversation like “What industry you belong to?” and “Why do you want to make a website?” and creates customized templates as per the given answers. Hira Saeed tried to divert it from its job by asking it about love, but what a smart player it is! By replying to each of her queries, it tried to bring her back to the actual job of website creation. The process was short but keeps you hooked.
Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.
Meredith Arthur is the founder of Beautiful Voyager, a mental health wellness website for perfectionists, people pleasers, and overthinkers. A lifelong sufferer of migraines, Meredith was diagnosed with generalized anxiety disorder by her neurologist in 2015. Since then, she has explored new stress-relief techniques while working to connect with others who experience physical pain as a result of anxiety. Listen to this podcast interview for a little more insight into that journey.
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