Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
MobileMonkey makes it easy for non coders to make chatbots. Their bot building tools make designing and editing bots a simple job. It enables you to build powerful bots for Facebook Messenger in the matter of minutes. You can deploy chatbot campaigns, and you can use MobileMonkey “Lead Magnets” to grow your Messenger opt-in list. This chatbot platform helps you automate Messenger marketing campaigns with ease.
Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.
LiveWorld is a social customer experience company that improves the experiences of customers by conversations through different social networking sites like messaging apps, chatting or social media. It is a content marketing company that also includes software and other services. The employees of LiveWorld always try to improve the relationship better with the customers. The team members of LiveWorld like conversation specialist, software developers, business professionals, agents always work together to develop marketing strategies and to get a better customer support that continuously integrates the service teams. So, a great business can be made through better conversations or attractive dialogues…
Insomno bot is for night owls. As the name suggests, it is for all people out there who have trouble sleeping. This bot talks to you when you have no one around and gives you amazing replies so that you won’t get bored. It’s not something that will help you count stars when you can’t sleep or help you with reading suggestions, but this bot talks to you about anything.
ChattyPeople helps you build custom chatbots for Facebook and Slackbot. The platform can teach you the skills you need to make chatbots. It makes custom chatbots for small businesses, e-commerce, and enterprises. ChattyPeople thus creates, tests , deploys, and manages the bots within the chosen messaging app. It also provides you bot analytics to optimize the customer experience.
Pros: First, a shout-out to the developers and especially the founder for taking lead in such an awesome product with great support. I've been with them solely for creating funnels on facebook messenger bot but ActiveChat wow me with more channels like telegram and the ability to integrate NLP easily! Drag-drop interface for creating skills/sequences with functions/fields is also improving. Impressed!
Pros: The personal interaction with the team is probably the biggest draw for me. ActiveChat is one of the new players in the bot field, but they're clearly listening and responding to their early adopters via e-mail, the official Facebook Group and probably other channels as well. I am confident they will execute everything on their roadmap within a reasonable time frame, allowing us to create every type of bot we can imagine.
Its Alive helps you make chatbots for tour Facebook page. It enables you to engage with your Facebook community 24×7 with automated content to improve your response time significantly. Chatbots can be used to drive conversations. It can handle frequently asked questions directly through the chatbots by detecting keywords in Facebook Messenger. And it helps you broadcast your messages.
Woebot also offers quizzes and videos, which are there to help you discover your thoughts that come automatically and contribute to your struggles. The exchange with the app takes 10 minutes, though you can stop chatting any time you wish before that. The advantage is that it feels like you’re speaking with a real therapist during your conversations with this digital robot.
Pros: Botengine was easy to integrate with our existing Livechat helpdesk program . I am impressed with the ease at which Botengine is able to respond to the most popular of simple questions we get from our customers like; the address of the company , what we do , our subscription rates etc While these questions may appear to be straight forward , they are the most asked question which our customers throw at us . With the coming of Botengine ,we no longer need to bother ourselves with these sort of questions ; Botengine responds to them ,while we await the tough ,complex queries.
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. With its quickly evolving set of tools and playbooks, Drift is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA. Get started for free today and join 150,000+ businesses using Drift at drift.com.
If you plan on using ChatBot, it'll take a while to get it near perfection. I would recommend creating a list of events or potential encounters and map it out on your website to try to predict how to fix it. Plan this out on paper and use each scenario, it'll take hours but it'll build value and make it seem like the client is talking to a real person. After that, use the chat logs where a client runs into an issue with the chat to learn what can happen and fix that scenario.
Pypestream is a secure messaging platform that offers customer engagement solutions that connects customers to their businesses through the power of smart messaging. Pypestream is a compliant and secure platform that combines chatbots with pragmatic AI therefore enabling transactions over messaging. Pypestream uses fully fledged technology that provides businesses with scalable and secure messaging solutions. Pypestream objective is transforming enterprises to on demand powerhouses by providing powerful and smart messaging solutions. Pypestream two way smart messaging platform uses patented framework of streams and Pypes. The patented framework separates communication into topic specific channels. This will enable enterprises or companies broadcast…
Created in 1966 as an early natural language processing (NLP) computer program that emulates a Rogerian psychotherapist, a clinical practice that allows clients to take more action and progression in discussions. This is also known as person-centered therapy. Developed by Joseph Weizenbaum, ELIZA, named after a character in the play Pygmalion by George Bernard Shaw, is generally known as the first chatbot.
Overall: Botengine greatly reduces the number of chats our helpdesk support team gets to respond to. Realistically too ,a lot of customer questions have their answers already on the company website , thereby making it easy for our chatbot to simply direct such customers to the appropriate part of the website ,where answer to their query is available. Saving our agents the need to spend precious time doing that.