Flow XO enables you to build bots for Telegram, Slack, and Facebook Messenger. With the help of Flow XO, you can build bots in a straightforward manner by using a logical flow. Third party integrations form a core part of this chatbot platform. Users can build bots that integrate with other services like Google Drive, Twitter, Salesforce, and more. Its built-in hosting and management makes it one of the best AI chatbot platforms.
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.