It’s time to change your cleaning habits. It’s time for CleanBot Cleaning! This small, circular automated vacuum can revolutionize the way you care for your home or other surroundings (like the office). If you want your floors to be free of hair, dander, dirt, dust, and more, this cute, little robotic vacuum has got you covered. This can help protect you and your loved ones against the dangers of indoor allergens! And with this exclusive online offer, you get to experience the future of cleaning with a great deal.  
Octane AI is another great bot creation platform. You can set up a bot in minutes and customize it. It helps you engage with your audience on Facebook Messenger. And it enables Messenger marketing where you market with the help of Facebook messages. With Octane AI bots, you can recover abandoned carts, automatically answer customer’s queries, send follow up messages after purchases with shipping and receipt notices, and more.
DigitalGenius is an intersection of artificial intelligence and customer service. DigitalGenius combines machine intelligence and human understanding so as to deliver great customer satisfaction. This is demonstrated by Human + AITM. Through the combination of human and AI, DigitalGenius enables human agents use the minimal time while serving their customers and therefore creating great experience for their customers across any channel. The combination of AI with human will enable DigitalGenius to automatically respond to repetitive questions. DigitalGenius also suggests the right answers to be given to your customers. This eliminates searching of answers from knowledge articles and also eliminates copy…
Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience. Chatfuel main focus is making it easy for everyone to use chatbots on Facebook messenger. Our chatbots are made to strengthen the connection between you and your audience. Your audience can be readers, customers or fans. Chatfuel chatbots require no programming therefore enabling users add or edit content on the platform. Chatfuel starts to work when a user sets up conversational rules in their dashboards. The user’s bot then recognizes similar phrases from the user’s conversation then the bot understand…

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Developed by Zendesk, a customer service platform that started in Copenhagen, Answer Bot is designed to help companies create customer relationships that are more personal and productive. Businesses can customize Answer Bot to answer and assist customers that visit their website without having to develop a customer service bot from scratch. When Answer Bot is unable to answer a customer's request, customers are redirected to one of the businesses' support agents.
DB: The last app I looked at was Talkspace, which provides online therapy with a licensed health professional at a significantly reduced rate. Similar to Joyable, it uses a variety of activity-based tools to make improvements in a variety of areas such as happiness, compassion, balance, self-awareness, and productivity. Users can communicate with therapists by leaving text, audio, and video messages at any time. 

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Botengine does a awesome job ,there is no limit to the number of chat our Botengine chatbot can respond to at the same time. Botengine assists our customer care team in responding to regular questions which our customers usually ask ; questions whose answer already lies on one section of the website or another. Therefore on most occasions ,Botengine simply refers our web visitors to sections of the website ,where the answer to their question lies.
IBM Watson™ Assistant is highly flexible, allowing you to deploy small, focused solutions or to scale to enterprise wide deployments. With simplified tooling, it allows collaboration between business SMEs and developers to build out conversational solutions and advanced dialog flows, without needing to be an expert in machine learning. The premium and dedicated plans provide enterprise grade security and support; such as data isolation, end to end encryption and support for non-regulated PII data.
Botengine enable sales and customer care agents focus on the complex issues and complaints made by our customer on the website,while our Botengine focuses on tackling the little and simple issues faced by customers,whose answers for the most part even lies on sections of our website.Thus on most occasions,Botengine simply respond to customers with a web link.
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
DB: The last app I looked at was Talkspace, which provides online therapy with a licensed health professional at a significantly reduced rate. Similar to Joyable, it uses a variety of activity-based tools to make improvements in a variety of areas such as happiness, compassion, balance, self-awareness, and productivity. Users can communicate with therapists by leaving text, audio, and video messages at any time.
Answer Bot works right alongside your support team. It uses machine learning to help answer your customers' questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer's question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.
PAT RESEARCH is a B2B discovery platform which provides Best Practices, Buying Guides, Reviews, Ratings, Comparison, Research, Commentary, and Analysis for Enterprise Software and Services. We provide Best Practices, PAT Index™ enabled product reviews and user review comparisons to help IT decision makers such as CEO’s, CIO’s, Directors, and Executives to identify technologies, software, service and strategies.
Pros: Very effective and increase in the number of leads. We have implemented chatbots to our client websites and definitely, there is a difference in the stats. The client is happy and we are very happy. It is easy to customize, with the common questions. And chatbot somehow keeps the audience engaged. Since it is real time people actually like it and you get a response, always.
Actionable Science is a technology startup using Artificial Intelligence (AI) to deliver conversational helpdesk services. The company's Virtual People/digital agents use advanced NLP and machine intelligence to enable customers to have natural dialogues over messaging. The digital agents come ready to be implemented and are pre-trained with basic, entry-level skills for their functional roles. They can do everything you expect from an optimized service desk, including tracking tickets and seamlessly partnering with your human teams.
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. With its quickly evolving set of tools and playbooks, Drift is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA. Get started for free today and join 150,000+ businesses using Drift at drift.com.
Reply.ai brings the power of artificial intelligence across all messaging apps including Facebook Messenger, Kik, Telegram, LINE, SMS, or your own chat screen. Native custom UI elements are used in each channel. Reply.ai visual bot builder gives you the power to build advanced bots as well as visually create your conversations on your own, without the help of a developer. Reply.ai supports human/bot hybrid which allows human agents to take over the conversation from Reply.ai, Zendesk, LiveChat, BrightPattern, FreshDesk or ZipWhip, at any moment and only when really needed. Analytics enable you to analyze every single response from your users…
Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience. Chatfuel main focus is making it easy for everyone to use chatbots on Facebook messenger. Our chatbots are made to strengthen the connection between you and your audience. Your audience can be readers, customers or fans. Chatfuel chatbots require no programming therefore enabling users add or edit content on the platform. Chatfuel starts to work when a user sets up conversational rules in their dashboards. The user’s bot then recognizes similar phrases from the user’s conversation then the bot understand…

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Running on Pandorabots, one of the most powerful conversational artificial intelligence chatbot platforms, Mitsuku won the award for the most human-like AI in 2013 and again in 2017. She was created from AIML, a bot language technology by Steve Worswick, who found the inspiration for Mitsuku after being asked to write her character for an internet games site.
Pandorabots provides solutions for full turnkey chatbot development. This platform is one of the oldest and largest chatbot hosting services in the world. You can build and deploy on web, mobile, home hubs, and popular messaging platforms like KiK, Twitter, Telegram, Line, and Slack. Pandorabots implements and supports AIML open standards. It enables two way communication at scale.

Reply is one of the best AI chatbot platforms. It is an enterprise level bot building and management platform. And it enables business to consumer communication at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.

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It also has a number of templates, covering bots built for shopify, woocommerce, livechat, restaurants and other templates which helped me understand how the different blocks come together to build a complex chabot. Voice conversation integration with alexa echo/google home is also coming up, along with web widgets if the existing twilio, telegram, facebook integrations are not enough already.
Running on Pandorabots, one of the most powerful conversational artificial intelligence chatbot platforms, Mitsuku won the award for the most human-like AI in 2013 and again in 2017. She was created from AIML, a bot language technology by Steve Worswick, who found the inspiration for Mitsuku after being asked to write her character for an internet games site.
Bold360 is the ultimate customer engagement solution delivering personalized interactions and the fastest time-to-value. Leveraging the power of AI, Bold360 helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human. For more information, visit www.bold360.com.
Answer Bot works right alongside your support team. It uses machine learning to help answer your customers' questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer's question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.
Linc builds the most advanced commerce-specialized Customer Care Automation platform. Recognized as the Best AI Solution for Customer Service, the platform helps brands offer differentiating services and experiences using an automated assistant, via the channels customers prefer to use including SMS, Live chat, Chat apps, Voice assistants, web, and email. Serving and supporting millions of shoppers and billions in purchase volume, Linc’s solution is the platform of choice for leading brands including Carter’s | OshKosh, eBags, Stein Mart, Levi's, Lamps Plus, JustFab.com, Tarte Cosmetics, PacSun, and P&G Shop, creating the engagement and loyalty brands strive to achieve, and delivering the cost savings and revenue needed today. Learn more at www.letslinc.com.

1. The chatbot never sleeps: Customer service is all about convenience, which includes 24/7 customer support. A cost-efficient, yet powerful way to provide basic support is through the never-sleeping chatbot. Devine shared an excellent example of this. In the banking industry, Workfusion’s chatbots are trained by using historical conversations and can perform some of the same tasks as a live support center rep such as correcting an invoice, answering basic questions about account balances and more. Customers receive the same level of service they would get from the support rep. The chatbot can recognize human emotions such as anger, confusion, fear and joy. And, as mentioned above, if the chatbot detects that the customer is angry, upset or frustrated, it will seamlessly transfer the interaction to a human to take over and finish assisting the customer.
Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam — AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
Overall: Botengine greatly reduces the number of chats our helpdesk support team gets to respond to. Realistically too ,a lot of customer questions have their answers already on the company website , thereby making it easy for our chatbot to simply direct such customers to the appropriate part of the website ,where answer to their query is available. Saving our agents the need to spend precious time doing that.
In the recent years, the growth in popularity of chatbots has been the result of the amount of research poured into its underlying technology. These AI-powered bots are now being integrated in various industries such as payments, banking, customer service, and even pure personal amusement. The birth of chatbots developed from the curiosity of whether a robot can really fool any human into believing that it is human as well.

Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.

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