AIDS THE SUPPORT TEAM - Botengine basically aids our support team by helping address the most popular and simple questions ,which customers are likely to ask the support helpdesk team like ; what Iroko is about , our office address , our contact email ,how to subscribe to Iroko ,or where to find our smartphone apps etc This activity enable the human support team to focus on the most important and complex customer questions , which Botengine cannot respond to.
NGChat is a live chat that is fully dedicated to the e-commerce market. It is designed with sales representatives in mind. It provides you with all the information you need about your clients and their e-shop activity. It does this by tracking and monitoring the activity of your clients when they visit your shop, providing an accurate analysis of your client’s activities. This in turn gives you the information you will need to best support your sales strategy. NGChat is a solution that provides you with information which is vital for you as a seller and the e-commerce industry. NGChat…

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These are just the basic versions of intelligent chatbots. There are many more intelligent chatbots out there which provide a much more smarter approach to responding to queries. Since the process of making a intelligent chatbot is not a big task, most of us can achieve it with the most basic technical knowledge. Many of which will be very extremely helpful in the service industry and also help provide a better customer experience.
Bold360 is the ultimate customer engagement solution delivering personalized interactions and the fastest time-to-value. Leveraging the power of AI, Bold360 helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human. For more information, visit www.bold360.com.
Cons: Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired?
ManyChat helps you create Facebook Messenger bot easily for marketing, sales, and support. Their visual drag and drop bot builder helps you set up Facebook Messenger bot in a very short time. It provides you a set of tools to help you grow your Messenger audience. And it helps you broadcast your message effectively with Messenger. You can also automate your Messenger marketing.
Pypestream is a secure messaging platform that offers customer engagement solutions that connects customers to their businesses through the power of smart messaging. Pypestream is a compliant and secure platform that combines chatbots with pragmatic AI therefore enabling transactions over messaging. Pypestream uses fully fledged technology that provides businesses with scalable and secure messaging solutions. Pypestream objective is transforming enterprises to on demand powerhouses by providing powerful and smart messaging solutions. Pypestream two way smart messaging platform uses patented framework of streams and Pypes. The patented framework separates communication into topic specific channels. This will enable enterprises or companies broadcast…
Pros: I like the quickness with which I am able to create a chatbot on Botengine. I also think that Botengine is well priced and affordable for small teams like ours. Most important ,is the fact that the chatbot we created on Botengine ,has been reliable and met our expectation by reducing the amount of customer query our customer care department agents have to respond to each day.
Chatbots also offer much-needed assistance to your customer relations team by handling the most basic inquiries and forwarding more complex ones to the human administrators. They mostly take care of the needs of millennials who prefer live chat. The platform is also ideal for the sale of a wide range of similar products or services; it helps match customer preferences to the right choice. Generally, organizations that have incorporated chatbot platforms in their operations have a better competitive position mainly because of the improved customer service and marketing.
Aivo powers your customer support with the help of AI bots. It helps you respond in real time with text or voice. You can optimize your resources and increase conversions. Aivo’s Agentbot understands the rules of each channel, and adapts automatically to respond. You can give your customers a personalized experience. It can integrate easily with third party integrations like Salesforce, Zendesk, WhatsApp, etc.

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Botsify helps you create intelligent Facebook Messenger chatbots without coding. It enables human takeover and handover features. The platform introduces conversation forms which collects information from users through Chatbot conversations. Botsify has an easy drag and drop interface. It is powered by AI and machine learning. And it offers plugins for integration of your platform with chatbot via JSON API or RSS Feed.

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