DB: Next, I moved on to the options that are centered on real-life (versus artificial intelligence) support. Joyable is an online platform that supports users with a dedicated real-life coach and a two-month course in CBT. It was developed by a powerhouse team of experts and scientists in the field of therapy. It costs $99 per month, though users can opt for a free, seven-day trial.
There is a lot of potential for using chatbots for marketing. For example, it is possible to use Facebook advertising to send users directly to a Messenger chatbot. Users interacting with the chatbot consent to be contacted by the bot at a later point in time. This means that the cost-per-acquisition of Messenger contacts can be much lower than traditional email marketing.
Linc builds the most advanced commerce-specialized Customer Care Automation platform. Recognized as the Best AI Solution for Customer Service, the platform helps brands offer differentiating services and experiences using an automated assistant, via the channels customers prefer to use including SMS, Live chat, Chat apps, Voice assistants, web, and email. Serving and supporting millions of shoppers and billions in purchase volume, Linc’s solution is the platform of choice for leading brands including Carter’s | OshKosh, eBags, Stein Mart, Levi's, Lamps Plus, JustFab.com, Tarte Cosmetics, PacSun, and P&G Shop, creating the engagement and loyalty brands strive to achieve, and delivering the cost savings and revenue needed today. Learn more at www.letslinc.com.
Qualified is a live chat and conversational marketing platform that will alert your sales reps when qualified leads are on your website, and give them the tools to meet with them in real-time, including live chat, voice calls, and screen sharing. Qualified was created to help companies reduce the amount of time it takes for sales reps to engage with qualified leads. By providing real-time qualification and instant meetings, sales teams are able to generate more leads and more pipeline.
Pros: Botengine was easy to integrate with our existing Livechat helpdesk program . I am impressed with the ease at which Botengine is able to respond to the most popular of simple questions we get from our customers like; the address of the company , what we do , our subscription rates etc While these questions may appear to be straight forward , they are the most asked question which our customers throw at us . With the coming of Botengine ,we no longer need to bother ourselves with these sort of questions ; Botengine responds to them ,while we await the tough ,complex queries.
Botengine is fast and is able to respond to tens of customer chat at the same time ; which is something you don’t get with human agents.It is very easy to setup and requires basically no technical knowledge to create a chatbot on the Botengine website.The level of customer support we got from the Livechat team during and after setting up our chatbot was friendly ,prompt and continuous and I assume if we ever encounter problems with our chatbot in future ,they will be more than ready to step in and offer us assistance.
Botengine enable sales and customer care agents focus on the complex issues and complaints made by our customer on the website,while our Botengine focuses on tackling the little and simple issues faced by customers,whose answers for the most part even lies on sections of our website.Thus on most occasions,Botengine simply respond to customers with a web link.
Pros: The personal interaction with the team is probably the biggest draw for me. ActiveChat is one of the new players in the bot field, but they're clearly listening and responding to their early adopters via e-mail, the official Facebook Group and probably other channels as well. I am confident they will execute everything on their roadmap within a reasonable time frame, allowing us to create every type of bot we can imagine.
MobileMonkey makes it easy for non coders to make chatbots. Their bot building tools make designing and editing bots a simple job. It enables you to build powerful bots for Facebook Messenger in the matter of minutes. You can deploy chatbot campaigns, and you can use MobileMonkey “Lead Magnets” to grow your Messenger opt-in list. This chatbot platform helps you automate Messenger marketing campaigns with ease.
When BotEngine was released, I was an instant customer. I built and deployed bots on at least four other platforms while waiting for BotEngine and every one of those platforms was problematic. Either they weren't reliable and would malfunction without warning, or they were free and then not free and then kind of free and then not, etc, so i would gladly recommend.