Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam — AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.

Reply is one of the best AI chatbot platforms. It is an enterprise level bot-building and management platform. And it enables B2C communications at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.
Rulai also integrates with most messaging channels, customer service software, enterprise business software, and cloud storage platforms. You can either build a Ruali chatbot from scratch with its drag-and-drop design console and let its AI adapt to your customers or you can implement a pre-trained chatbot that has been fed data from your specific industry.
Pros: Botengine is a product of Livechatinc and it is no surprise it is so efficient.I love how easy it is to create a chatbot via the Botengine platform and also the fact creating a chatbot requires no technical background.The level of support provided the team during the setup and continuous usage of our chatbot by the Livechatinc team ; allowing us know about newer ways through which we can improve the efficiency of our bots.
ChattyPeople helps you build custom chatbots for Facebook and Slackbot. The platform can teach you the skills you need to make chatbots. It makes custom chatbots for small businesses, e-commerce, and enterprises. ChattyPeople thus creates, tests , deploys, and manages the bots within the chosen messaging app. It also provides you bot analytics to optimize the customer experience. 

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