Customer support tools, such as live chat, help desk, or contact center solutions, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence tools; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
Pros: Botengine is a chatbot created by Livechat and we began using this ,because it was introduced to our team by Livechat. I like the ease of integration ,and the fact the customer care team setup and integrated Botengine with our existing Livechat solution ,with no technical assistance from our in-house programmers. Overall ,Botengine has enabled our customer care team respond to just the most complex of questions , whilst letting Botengine deal with easy queries from our clients.
Dr. Dillon Browne is a clinical psychologist and professor at the University of Waterloo. He completed his PhD in psychology at the University of Toronto and has written numerous articles in the domains of children’s mental health, human development, and family studies. Dillon enjoys playing the guitar and piano, cycling, and fitness. Connect with him on LinkedIn.
ItsAlive provides tools that enable users to easily create Facebook chatbot in minutes without any previous coding experience and allows users to engage with their Facebook community with automated content. ItsAlive features the keyword detection. The keyword detection detects group of keywords that your users type and respond accordingly. The RSS feeds provided by ItsAlive automatically sends out a user’s updates. The user only needs to copy and paste their RSS feeds to create content. ItsAlive also features the variables feature that enables users deliver personalized content that is based on multiple quick answers. The user’s chatbot memorizes the multiple…
Pros: Building a bot is really simple with their pre-made templates and a drag and drop flow diagram. We have been using Activechat to automate skills aka flows for different visitors (leads and vendors) and touchpoints through different growth tools (referral path to trigger skills). Broadcasting to 'tagged' subscribers is also straightforward. A real game changer.0

Acobot is an artificial intelligence tool. It works to engage customers, answer questions, and produce sales. Acobot generates leads from your website by asking visitors for their email address or telephone number straightforwardly. More importantly, it helps you achieve conversion rate optimization by nudging visitors to act as you expect with interactive call to actions at the right points. Acobot is fully automated. It does all the job and continuously optimizes the conversion rate by itself. The longer it works for you, the more results it delivers to you.
Pros: The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates!

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Cons: Initial onboarding is wonky and can use UX upgrades. It was difficult understanding how to get started until I watched several videos. I also had issues using this platform on Firefox to connect Facebook messenger. Currently, the workaround is to use Chrome to connect messenger and then you can continue working on Firefox. I don't like having to use a different browser to obtain functionality. The team promised this was a bug that will be ivnestigated

Pros: Botengine was easy to integrate with our existing Livechat helpdesk program . I am impressed with the ease at which Botengine is able to respond to the most popular of simple questions we get from our customers like; the address of the company , what we do , our subscription rates etc While these questions may appear to be straight forward , they are the most asked question which our customers throw at us . With the coming of Botengine ,we no longer need to bother ourselves with these sort of questions ; Botengine responds to them ,while we await the tough ,complex queries.
Reply is one of the best AI chatbot platforms. It is an enterprise level bot building and management platform. And it enables business to consumer communication at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.

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Chatterbot is a machine learning and conversational dialog engine. Chatterbot enables easy generation of automated responses to the use’s input. In order to generate different types of responses, Chatterbot employs use of machine learning algorithms therefore enabling developers automate conversations and create chat bots for users in an easy way. Chatterbot is language independent. The language independent design, enables Chatterbox speak any natural language. Due to Chatterbot’s machine language nature a human agent or developer is also able to improve its knowledge level. This improves Chatterbot’s level of relaying possible responses when it interacts with other sources of informative data…
I’m just starting to get into the sneaker game and I purchased this bot. I thought I was making a wise decision. This shoe has gotten me NO pairs of shoes. The bot is having difficulties for sure, today while I was going for the new adidas zx4000 I had 50 tasks going. Only a couple tasks made it through and I had like 3 saying, waiting for captcha solver. I was sitting there solving captchas for at least 15 minutes and none of my tasks got through. To make things worse the admins on the discord are never present and if u have a question expect to wait at least 3 hours for a reply. It just seems like they don’t really care about their customers. Also the bot is just buggy, every release Something goes wrong. Also they claim to have good proxy testers, little do u know until u actually buy the bot, that the bot cannot even test residential proxies AT ALL! Every time you try to test out residential proxies the bot claims none of them are working. Tbh if I could go back in time and take back my purchase for $300, I would do it in a heartbeat.
In the recent years, the growth in popularity of chatbots has been the result of the amount of research poured into its underlying technology. These AI-powered bots are now being integrated in various industries such as payments, banking, customer service, and even pure personal amusement. The birth of chatbots developed from the curiosity of whether a robot can really fool any human into believing that it is human as well.
Customer Service Automation Platform DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers. The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems. This is the practical application of AI that delivers the concrete ROI you’ve been waiting for. Learn more at digitalgenius.com.
ItsAlive provides tools that enable users to easily create Facebook chatbot in minutes without any previous coding experience and allows users to engage with their Facebook community with automated content. ItsAlive features the keyword detection. The keyword detection detects group of keywords that your users type and respond accordingly. The RSS feeds provided by ItsAlive automatically sends out a user’s updates. The user only needs to copy and paste their RSS feeds to create content. ItsAlive also features the variables feature that enables users deliver personalized content that is based on multiple quick answers. The user’s chatbot memorizes the multiple…
Pros: First, ive to give credits to the development team for working hard. Bugs fixing, features enhancement, UI improvements and so much more. We've used manychat, funneldash, segmate, motion ai and others and personally we felt Activechat beat them all in terms of pro-activeness, features (standalone bot, NLP integration, custom smtp, woocommerce integration, etc).

DigitalGenius is an intersection of artificial intelligence and customer service. DigitalGenius combines machine intelligence and human understanding so as to deliver great customer satisfaction. This is demonstrated by Human + AITM. Through the combination of human and AI, DigitalGenius enables human agents use the minimal time while serving their customers and therefore creating great experience for their customers across any channel. The combination of AI with human will enable DigitalGenius to automatically respond to repetitive questions. DigitalGenius also suggests the right answers to be given to your customers. This eliminates searching of answers from knowledge articles and also eliminates copy…
ItsAlive provides tools that enable users to easily create Facebook chatbot in minutes without any previous coding experience and allows users to engage with their Facebook community with automated content. ItsAlive features the keyword detection. The keyword detection detects group of keywords that your users type and respond accordingly. The RSS feeds provided by ItsAlive automatically sends out a user’s updates. The user only needs to copy and paste their RSS feeds to create content. ItsAlive also features the variables feature that enables users deliver personalized content that is based on multiple quick answers. The user’s chatbot memorizes the multiple…
Pros: First, ive to give credits to the development team for working hard. Bugs fixing, features enhancement, UI improvements and so much more. We've used manychat, funneldash, segmate, motion ai and others and personally we felt Activechat beat them all in terms of pro-activeness, features (standalone bot, NLP integration, custom smtp, woocommerce integration, etc).
AI powers for customer service agents to provide faster, smarter responses. ultimate.ai's deep learning artificial intelligence technology works in partnership with agents, learning from historical chat data to provide reply suggestions in real time. ultimate.ai learns from agent behaviours and grows in accuracy. Ultimately, the most common questions in customer service are fully automated, freeing agents to focus on what really matters: the customer.

Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience. Chatfuel main focus is making it easy for everyone to use chatbots on Facebook messenger. Our chatbots are made to strengthen the connection between you and your audience. Your audience can be readers, customers or fans. Chatfuel chatbots require no programming therefore enabling users add or edit content on the platform. Chatfuel starts to work when a user sets up conversational rules in their dashboards. The user’s bot then recognizes similar phrases from the user’s conversation then the bot understand…

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