Cons: Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired?
Imperson develops enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Their conversational bots provide authentic and engaging customer chat experiences. The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And the AI moderator helps achieve customer’s goals. Imperson provides an end-to-end bot solution.
Verloop ------------------- Verloop is the world's smartest Hybrid(Bot+Human) Chatbot Builder Platform that helps businesses engage with their customers 24x7, 365 days a year. With its fast evolving set of automation tools, you can use Verloop to - Automate Customer Support on your website - Generate more leads on your landing pages - Qualify leads in real-time - Improve buyer experience by assisted buying experience Get started for free today and join 15,000+ businesses using Verloop. How do you differentiate? ---------------------------------------------- When compared to traditional bot builder platforms, Verloop's - State of the art Machine Learning models deliver higher impact and conversion - Language agnostic bot builder framework helps your converse in the language of your choice - FAQ Automation let's visitors ask commonly asked questions to bot and get answers super fast. - Live chat platform allows visitors to talk to your sales and support agents when needed.
Pros: The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates!

When BotEngine was released, I was an instant customer. I built and deployed bots on at least four other platforms while waiting for BotEngine and every one of those platforms was problematic. Either they weren't reliable and would malfunction without warning, or they were free and then not free and then kind of free and then not, etc, so i would gladly recommend.
Reply is one of the best AI chatbot platforms. It is an enterprise level bot-building and management platform. And it enables B2C communications at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.

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