Reply is one of the best AI chatbot platforms. It is an enterprise level bot building and management platform. And it enables business to consumer communication at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.
I’m just starting to get into the sneaker game and I purchased this bot. I thought I was making a wise decision. This shoe has gotten me NO pairs of shoes. The bot is having difficulties for sure, today while I was going for the new adidas zx4000 I had 50 tasks going. Only a couple tasks made it through and I had like 3 saying, waiting for captcha solver. I was sitting there solving captchas for at least 15 minutes and none of my tasks got through. To make things worse the admins on the discord are never present and if u have a question expect to wait at least 3 hours for a reply. It just seems like they don’t really care about their customers. Also the bot is just buggy, every release Something goes wrong. Also they claim to have good proxy testers, little do u know until u actually buy the bot, that the bot cannot even test residential proxies AT ALL! Every time you try to test out residential proxies the bot claims none of them are working. Tbh if I could go back in time and take back my purchase for $300, I would do it in a heartbeat.
Pros: The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates!
Non-technical tools: these are tools that anyone can use to quickly build a chatbot. These can be used to create simple chatbots or prototypes to quickly learn whether chatbots are a good fit for your application. You will likely not be able to handle complex integrations with your website, and your bot will not behave intelligently. Nevertheless, these tools are very useful even for those that are able to code. An example of a popular tool in this category is Chatfuel
Pros: First, ive to give credits to the development team for working hard. Bugs fixing, features enhancement, UI improvements and so much more. We've used manychat, funneldash, segmate, motion ai and others and personally we felt Activechat beat them all in terms of pro-activeness, features (standalone bot, NLP integration, custom smtp, woocommerce integration, etc).
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
Twyla is a messaging platform that uses artificial intelligence to place smart chatbot in live chat channels. Twyla simply educates chatbot to deliver more delightful service experiences. With Twyla, saves over 50% on phone calls by shifting support conversations from phone to call. Twyla provides the self service chat which tackles general customer queries. When using Twyla as a messaging platform for live chat you are guaranteed to get up to 30% higher customer satisfaction ratings. Beginning to use Twyla will require integrating it into your existing live chat or helpdesk platform. Twyla will then require to be assimilated to…
ChatBot provides the best bot platform for designing, building and deploying conversational chat bots to talk to customers and to provide information to users. With support for one-click integration process with Facebook Messenger and a range of other services, you can run powerful and intelligent bots in no time. ChatBot allows using entities, creating conversational scenarios, and it leverages Natural Learning Processing and Machine Learning to develop a human-like experience for customers.
msg.ai is an enterprise AI platform for customer service enabling companies to automate high-quality support on email, chat and social. msg.ai works alongside a company's human agents to respond to repeatable issues, offering convenient, immediate resolutions on the channels that matter most. The platform’s deep learning natural language understanding engine enables the AI to take the next best action, ensuring high-quality support every time. msg.ai easily integrates into an organization’s business systems, enabling companies to become proactive with support, alerting customers of an issue before they contact a company.
Pros: Botengine eases the stress on our helpdesk team. Enabling our helpdesk staffs to focus on complex complaints from our customers ,while simple complaints like the address of our company ,email contact etc are taken care off by Botengine. Thereby eliminating the need to hire extra hands on the helpdesk team and saving us time and financial resource in the process.
Imperson develops enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Their conversational bots provide authentic and engaging customer chat experiences. The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And the AI moderator helps achieve customer’s goals. Imperson provides an end-to-end bot solution.
Pros: Very effective and increase in the number of leads. We have implemented chatbots to our client websites and definitely, there is a difference in the stats. The client is happy and we are very happy. It is easy to customize, with the common questions. And chatbot somehow keeps the audience engaged. Since it is real time people actually like it and you get a response, always.
Answer Bot works right alongside your support team. It uses machine learning to help answer your customers' questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer's question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.
Nina, the Nuance Intelligent Virtual Assistant, isdesigned to deliver an intuitive, automated experience for all your digital channels by engaging your customers in natural conversations using voice or text. No matter if you want to add a virtual agent to your website, app, or text messaging application, Nina offers your customers a consistent experience in any digital channel. A familiar voice will answer their request whether it's typed into a computer, tapped on a screen or spoken into a device.
LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.
3. Personalizing the customer experience: Chatbots excel at collecting customer data from support interactions. After all, it’s the computer that’s doing the work. The advantage is that live support agents can use this information to personalize their interactions with customers. Devine says chatbots serve as virtual assistants that can feed customer data to the agent in real time, so the agent can give the customer good information and solutions based on current needs as well as past interactions with the company.
Botengine enable sales and customer care agents focus on the complex issues and complaints made by our customer on the website,while our Botengine focuses on tackling the little and simple issues faced by customers,whose answers for the most part even lies on sections of our website.Thus on most occasions,Botengine simply respond to customers with a web link.
Overall: Botengine greatly reduces the number of chats our helpdesk support team gets to respond to. Realistically too ,a lot of customer questions have their answers already on the company website , thereby making it easy for our chatbot to simply direct such customers to the appropriate part of the website ,where answer to their query is available. Saving our agents the need to spend precious time doing that.
Created by a developer by the username of Amena-chaan on DeviantArt, Levi is an anime avatar known for his cool, indifferent nature. His popularity even inspired an interactive game created by another developer. Utilizing the same underlying technology as most chatbots, Levi's conversations are archived and accessible for him to use when speaking with new users.
These are just the basic versions of intelligent chatbots. There are many more intelligent chatbots out there which provide a much more smarter approach to responding to queries. Since the process of making a intelligent chatbot is not a big task, most of us can achieve it with the most basic technical knowledge. Many of which will be very extremely helpful in the service industry and also help provide a better customer experience.
Semantic Machines solve conversational artificial intelligence. The conversational artificial intelligence interfaces by Semantic Machines will soon enable a natural communication between people and computers. Semantic Machines vision is paving way for conversational computing through development of fundamental artificial intelligence technology. Semantic Machines is currently developing language independent technology platform. The platform will enable computers collaborate, communicate, accomplish tasks and understand goals. Semantic Machines are developing the conversation engine. The conversation engine will extract semantic intent such as text or voice from a natural input. The engine then will spawn a self updating framework that will manage the content and end…
Pros: It's system is more advanced comparing with Manychat or Chatfuel (both are like toys if you try Activechat). It has autorresponders of course, but also suitable for flexible AI conversations. Is like coding an advanced chatbot without needing to be a coder. The team is very responsive and their founder Andrii has a clear vision about this project.
Pros: I like the quickness with which I am able to create a chatbot on Botengine. I also think that Botengine is well priced and affordable for small teams like ours. Most important ,is the fact that the chatbot we created on Botengine ,has been reliable and met our expectation by reducing the amount of customer query our customer care department agents have to respond to each day.
MS: I found that Joyable had a user-friendly interface and felt the Joyable app would be good for those who have mild depression and anxiety. The coach and the program do help you stay on track with self-improvement. You need to work with the coach after completing each module if you hope to get the most out of the program. That said, if you are dealing with moderate to severe depression and anxiety, this app will not be helpful.
Context and coherence: Some bots (or you ideal chatbot) can flow with long conversations and provide appropriate responses without losing the understanding of the subject being discussed. They may even help solve problems that are identified after lengthy discussions, or forward them to a human counterpart when they do not have enough knowledge to deal with them.
Botsify helps you create intelligent Facebook Messenger chatbots without coding. It enables human takeover and handover features. The platform introduces conversation forms which collects information from users through Chatbot conversations. Botsify has an easy drag and drop interface. It is powered by AI and machine learning. And it offers plugins for integration of your platform with chatbot via JSON API or RSS Feed.
Pros: Botengine is a chatbot created by Livechat and we began using this ,because it was introduced to our team by Livechat. I like the ease of integration ,and the fact the customer care team setup and integrated Botengine with our existing Livechat solution ,with no technical assistance from our in-house programmers. Overall ,Botengine has enabled our customer care team respond to just the most complex of questions , whilst letting Botengine deal with easy queries from our clients.
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). Speech recognition and natural language understanding are some of the most challenging problems to solve in computer science, requiring sophisticated deep learning algorithms to be trained on massive amounts of data and infrastructure. Amazon Lex democratizes these deep learning technologies by putting the power of Amazon Alexa within reach of all developers. Harnessing these technologies, Amazon Lex enables you to define entirely new categories of products made possible through conversational interfaces. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. With Amazon Lex, you pay only for what you use. There are no upfront commitments or minimum fees.
4. Chatbots make friends and build relationships: Most companies wish their agents had more time to make outbound, proactive contact with their customers. Chatbots are there to help, and in some ways, they are revolutionizing the way brands stay in touch with their customers. Whether it’s a simple email or text on a customer’s birthday, or a quick check-in to ask if they are enjoying the brand’s product or service, chatbots are helping to foster brand loyalty. Devine says, “This may sound counterintuitive, but the most sophisticated chatbots can provide a more human experience than an actual human. They don’t have bad days and they don’t get frustrated by typical customers.”
Its Alive helps you make chatbots for tour Facebook page. It enables you to engage with your Facebook community 24×7 with automated content to improve your response time significantly. Chatbots can be used to drive conversations. It can handle frequently asked questions directly through the chatbots by detecting keywords in Facebook Messenger. And it helps you broadcast your messages.