Pros: First, ive to give credits to the development team for working hard. Bugs fixing, features enhancement, UI improvements and so much more. We've used manychat, funneldash, segmate, motion ai and others and personally we felt Activechat beat them all in terms of pro-activeness, features (standalone bot, NLP integration, custom smtp, woocommerce integration, etc).
AceBot is a software that assist in operations of entreprises through chats. AceBot uses conversational User Interface to enable collaboration and collation of data within organizations. Its key features include ability to manage multiple business flows. It is capable of handling a wide range of multiple and simple queries while you can maintain and switch context in just one conversation. AceBot helps in lowering workload by ensuring collaboration between team members so that they can handle Frequently asked questions in a better way and also tackle complex problems. AceBot has the ability to integrate with applications such as Skype, Messenger,…
Agentbot is an automatic customer solution provider that uses artificial intelligence. Agentbot enable companies increase customer satisfaction by offering interactive experience for their customers. Agentbot also reduces service costs of a company. Agentbot facilitate easier and deeper understanding to a client’s need therefore creating a personalized interaction with each client on multiple channels of communication. Agentbot integrates CRM and ERP to its system and offer a no wait service for your customers 24/7. Response via Agentbot is real time therefore improving customer support. With Agentbot, companies can optimize on their resources by reducing human support and resolving problems instantly. This…
Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience. Chatfuel main focus is making it easy for everyone to use chatbots on Facebook messenger. Our chatbots are made to strengthen the connection between you and your audience. Your audience can be readers, customers or fans. Chatfuel chatbots require no programming therefore enabling users add or edit content on the platform. Chatfuel starts to work when a user sets up conversational rules in their dashboards. The user’s bot then recognizes similar phrases from the user’s conversation then the bot understand…
Cons: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers!
Pros: The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates!

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Rulai also integrates with most messaging channels, customer service software, enterprise business software, and cloud storage platforms. You can either build a Ruali chatbot from scratch with its drag-and-drop design console and let its AI adapt to your customers or you can implement a pre-trained chatbot that has been fed data from your specific industry.

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DB: Next, I moved on to the options that are centered on real-life (versus artificial intelligence) support. Joyable is an online platform that supports users with a dedicated real-life coach and a two-month course in CBT. It was developed by a powerhouse team of experts and scientists in the field of therapy. It costs $99 per month, though users can opt for a free, seven-day trial.
Adam Devine is the CMO of WorkFusion, architects of AI-powered products that automate customer service functions as well as other business processes. According to Devine, “Adding natural language processes and machine learning changes everything, giving virtual customer assistants (VCAs) the ability to determine not just what rules-based action to take based on a word, but to understand the meaning of words in different combinations, ask questions to create context and intent, and actually do something for the customer.”

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Pros: The visual bot builder makes building complicated bots really easy without loosing the greater picture. And with all the functions that are offered you are not limited by what the bot can do. And things you currently can't do are worked on by the developers immediately to make the product better. It is amazing how fast they pump out great updates!
Agentbot is an automatic customer solution provider that uses artificial intelligence. Agentbot enable companies increase customer satisfaction by offering interactive experience for their customers. Agentbot also reduces service costs of a company. Agentbot facilitate easier and deeper understanding to a client’s need therefore creating a personalized interaction with each client on multiple channels of communication. Agentbot integrates CRM and ERP to its system and offer a no wait service for your customers 24/7. Response via Agentbot is real time therefore improving customer support. With Agentbot, companies can optimize on their resources by reducing human support and resolving problems instantly. This…
Reply is one of the best AI chatbot platforms. It is an enterprise level bot-building and management platform. And it enables B2C communications at scale. Their visual bot builder makes it easy to build bots. The dashboard has built-in CRM, machine learning, and real-time insights to make smarter and faster bots. You can expand bot functionalities across the whole customer experience.
ChatBot provides the best bot platform for designing, building and deploying conversational chat bots to talk to customers and to provide information to users. With support for one-click integration process with Facebook Messenger and a range of other services, you can run powerful and intelligent bots in no time. ChatBot allows using entities, creating conversational scenarios, and it leverages Natural Learning Processing and Machine Learning to develop a human-like experience for customers.
Cons: Initial onboarding is wonky and can use UX upgrades. It was difficult understanding how to get started until I watched several videos. I also had issues using this platform on Firefox to connect Facebook messenger. Currently, the workaround is to use Chrome to connect messenger and then you can continue working on Firefox. I don't like having to use a different browser to obtain functionality. The team promised this was a bug that will be ivnestigated
PAT RESEARCH is a B2B discovery platform which provides Best Practices, Buying Guides, Reviews, Ratings, Comparison, Research, Commentary, and Analysis for Enterprise Software and Services. We provide Best Practices, PAT Index™ enabled product reviews and user review comparisons to help IT decision makers such as CEO’s, CIO’s, Directors, and Executives to identify technologies, software, service and strategies.
Pros: Botengine is a product of Livechatinc and it is no surprise it is so efficient.I love how easy it is to create a chatbot via the Botengine platform and also the fact creating a chatbot requires no technical background.The level of support provided the team during the setup and continuous usage of our chatbot by the Livechatinc team ; allowing us know about newer ways through which we can improve the efficiency of our bots.
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Insomno bot is for night owls. As the name suggests, it is for all people out there who have trouble sleeping. This bot talks to you when you have no one around and gives you amazing replies so that you won’t get bored. It’s not something that will help you count stars when you can’t sleep or help you with reading suggestions, but this bot talks to you about anything.
Created in 1966 as an early natural language processing (NLP) computer program that emulates a Rogerian psychotherapist, a clinical practice that allows clients to take more action and progression in discussions. This is also known as person-centered therapy. Developed by Joseph Weizenbaum, ELIZA, named after a character in the play Pygmalion by George Bernard Shaw, is generally known as the first chatbot.
1. The chatbot never sleeps: Customer service is all about convenience, which includes 24/7 customer support. A cost-efficient, yet powerful way to provide basic support is through the never-sleeping chatbot. Devine shared an excellent example of this. In the banking industry, Workfusion’s chatbots are trained by using historical conversations and can perform some of the same tasks as a live support center rep such as correcting an invoice, answering basic questions about account balances and more. Customers receive the same level of service they would get from the support rep. The chatbot can recognize human emotions such as anger, confusion, fear and joy. And, as mentioned above, if the chatbot detects that the customer is angry, upset or frustrated, it will seamlessly transfer the interaction to a human to take over and finish assisting the customer.
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.

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