Answer Bot works right alongside your support team. It uses machine learning to help answer your customers' questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer's question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.
Chatfuel helps you make a Facebook chatbot without coding. You can use the editing tools to design chatbots. And you can set up conversational rules in the dashboard. The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. Chatfuel’s analytics technology provides insights about the performance of the bot.
Right Click is a startup that introduced an A.I.-powered chatbot that creates websites. It asks general questions during the conversation like “What industry you belong to?” and “Why do you want to make a website?” and creates customized templates as per the given answers. Hira Saeed tried to divert it from its job by asking it about love, but what a smart player it is! By replying to each of her queries, it tried to bring her back to the actual job of website creation. The process was short but keeps you hooked.
Actionable Science is a technology startup using Artificial Intelligence (AI) to deliver conversational helpdesk services. The company's Virtual People/digital agents use advanced NLP and machine intelligence to enable customers to have natural dialogues over messaging. The digital agents come ready to be implemented and are pre-trained with basic, entry-level skills for their functional roles. They can do everything you expect from an optimized service desk, including tracking tickets and seamlessly partnering with your human teams.
ChattyPeople helps you build custom chatbots for Facebook and Slackbot. The platform can teach you the skills you need to make chatbots. It makes custom chatbots for small businesses, e-commerce, and enterprises. ChattyPeople thus creates, tests , deploys, and manages the bots within the chosen messaging app. It also provides you bot analytics to optimize the customer experience.