Activechat.ai provides a visual tool to make development process for complex enterprise chatbots easier. It is a visual conversation flow builder with advanced natural language understanding tools and lots of integrations to business frameworks like e-commerce shops, CRMs and external APIs. Based on the concept of "LEGO for chatbots" this visual tool makes it easy to build smart multichannel bots in a couple of days instead of weeks and months of development. Strong points: visually simple flow builder, Shopify/WooCommerce direct integration, site tracking, mass broadcasts, Twilio SMS support.
Chatbots also offer much-needed assistance to your customer relations team by handling the most basic inquiries and forwarding more complex ones to the human administrators. They mostly take care of the needs of millennials who prefer live chat. The platform is also ideal for the sale of a wide range of similar products or services; it helps match customer preferences to the right choice. Generally, organizations that have incorporated chatbot platforms in their operations have a better competitive position mainly because of the improved customer service and marketing.
Pros: The personal interaction with the team is probably the biggest draw for me. ActiveChat is one of the new players in the bot field, but they're clearly listening and responding to their early adopters via e-mail, the official Facebook Group and probably other channels as well. I am confident they will execute everything on their roadmap within a reasonable time frame, allowing us to create every type of bot we can imagine.
This form of obtaining information from the collective intelligence of a large number of people allows Cleverbot to respond in new conversations by taking into account the context of the conversation typed by a user and searching its database for an appropriate response. It scans its history for every user-submitted response to the given question and replies accordingly, which creates a more human-like conversation with users.
Acobot is an artificial intelligence tool. It works to engage customers, answer questions, and produce sales. Acobot generates leads from your website by asking visitors for their email address or telephone number straightforwardly. More importantly, it helps you achieve conversion rate optimization by nudging visitors to act as you expect with interactive call to actions at the right points. Acobot is fully automated. It does all the job and continuously optimizes the conversion rate by itself. The longer it works for you, the more results it delivers to you.
Overall: We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
Woebot also offers quizzes and videos, which are there to help you discover your thoughts that come automatically and contribute to your struggles. The exchange with the app takes 10 minutes, though you can stop chatting any time you wish before that. The advantage is that it feels like you’re speaking with a real therapist during your conversations with this digital robot.
Cons: Initial onboarding is wonky and can use UX upgrades. It was difficult understanding how to get started until I watched several videos. I also had issues using this platform on Firefox to connect Facebook messenger. Currently, the workaround is to use Chrome to connect messenger and then you can continue working on Firefox. I don't like having to use a different browser to obtain functionality. The team promised this was a bug that will be ivnestigated
Semantic Machines solve conversational artificial intelligence. The conversational artificial intelligence interfaces by Semantic Machines will soon enable a natural communication between people and computers. Semantic Machines vision is paving way for conversational computing through development of fundamental artificial intelligence technology. Semantic Machines is currently developing language independent technology platform. The platform will enable computers collaborate, communicate, accomplish tasks and understand goals. Semantic Machines are developing the conversation engine. The conversation engine will extract semantic intent such as text or voice from a natural input. The engine then will spawn a self updating framework that will manage the content and end…
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